Payments & cashflow

Manage receivables and dunning

Control aging, reminders, dunning levels, disputes, promises to pay and escalations.

Control aging, reminders, dunning levels, disputes, promises to pay and escalations.

Receivables management prioritizes open customer items by due date and status.

What it does

Receivables management prioritizes open customer items by due date and status.

How to use it

Use reminders and dunning levels according to your policy. Promises to pay and disputes prevent inappropriate automatic escalation; formal dunning and collections review remain explicit states.

Controls and boundaries

Fees and interest should only be applied through configured, legally reviewed rules. Communication can be generated in multiple languages but is not sent outside the intended workflow.